Service and Maintenance Overview

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We Supply and maintain equipment for Quadient, (formerly Neopost) including Postal Franking Systems and Folder Inserters, as well as supplying on-going consumables. Uniquely to The Franking Machine Factory, within our service we offer;

  • The Only 2 Hour UK Response
  • On Site Installations and On Site Training For Users
  • On Site Preventative Manufacturer Engineers Visits
  • Manufacturer Engineers On Site within 8 Working Hours as a Standard ( 6 hours by request)
  • Full Repair or Replacement-No Quibble
  • Full Manufacturer Telephone Support
  • Remote Diagnostics and Repairs
  • 24/7/365 Access to Postal Funds
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Technology Engineer Working in Factory. Holding check-list and supervising